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Google Glass adds Meet so remote supervisors can see through the eyes of field workers

You probably haven’t thought about Google Glass in a while, but the Enterprise edition of its heads-up display is getting a new trick: it’ll be able to use Google Meet (formerly Hangouts Meet) to allow remote supervisors to see through. the eyes of their field workers and help them complete tasks with live chat.

It’s an idea that Microsoft has been pursuing since the first demos of HoloLens, where it guided us through the process of repairing a light switch via a Skype video call. But Microsoft has since discontinued its Skype app for HoloLens. Instead, it charges between $ 20 and $ 65 per user per month for access to its new Dynamics 365 Remote Assist program. (Watch the video below.)

In its official blog post, Google states that the new Meet feature is only for paying Google Workspace (formerly G Suite) customers, and they too will have to apply for the beta as of now, despite the fact that Google has opened the direct sales of the Google Glass Enterprise Edition 2 in February. I suppose you could just point your phone with Google Meet at your work, but that way you wouldn’t be hands-free.

An illustration of what Google Meet in Glass should look like, showing a small, semi-transparent image of a video chat superimposed on an image of a data center interior.

An illustration of what Google Meet should look like. Google claims to have experimented with the app in their own data centers.
Image: Google

Both Microsoft and Google already have a number of corporate customers for their headsets. One of the first notable wins for Google was Boeing, which used it to help build airplanes by augmenting the PDF assembly guides they had to display on laptop screens.

Google pushed hard on Meet after the COVID-19 pandemic, which makes sense given the rise of rival teleconferencing platforms like Zoom and Microsoft Teams. The company recently introduced the video chat platform to Gmail, rolled out its own hardware bundles for Meet conference rooms, and added group calls to its Nest smart displays.

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