As the competition refines its next-generation technology and makes breakthroughs in materials science, it̵
Apple’s LiDAR technology gives us a glimpse into the future of home automation and Samsung has turned rigid smartphones into malleable objects, but now Google is. as soon as jumping on the wide angle camera wagon.
There are good reasons to keep things simple and cheap considering that most consumers remain resolutely focused on two smartphone features: price and battery life. Plus, flashy extras can seem like frivolous adventures for money-rich tech companies looking for some R&D tax breaks.
But Google’s somewhat dated approach to hardware doesn’t tell the full story. His work in AI, which manifests itself as the Google Assistant, brings me back to his devices. The recently announced Hold for Me feature is a perfect example of this.
The new service takes over when you are on hold and allows you to do something else while on hold in a call queue. As Google explains, AI is smart enough to recognize when the person on the other side has actually responded. “Hold for Me is based on Google’s Duplex technology, which not only recognizes music on hold, but also understands the difference between a recorded message (such as” Hello, thanks for waiting “) and an online representative. Once a representative is identified, the Google Assistant will notify you that someone is ready to speak and ask the representative to wait a moment while you return to the call. “
I was lucky enough to spend 20 minutes idly waiting for a customer rep at the local council this week while trying to fix a parking problem. It was as fun as it sounds. Being tied to my phone while I wait, paralyzed from doing anything else, is incredibly frustrating, not least because it’s a colossal waste of time. Google’s invention solves it. But most importantly, it gives you time back.
Making up for lost time is an incredibly valuable and powerful offer from Google. All smartphones save you time and make your life easier in some way, but only Google is innovating in the field of phone calls. Verified Calls tells you who is calling and because, saving time wasted from politely listening to spam spiels. Call Screen filters robo calls before the phone even rings and Duplex calls companies on your behalf if you want to book an appointment or a table in a restaurant.
While rivals work on the sound quality and stability of VoIP calls, Google is making the kind of technological advancements in phone calls that we see from others in hardware. Nobody else is doing it.
Google is nowhere near finished. It has yet to roll out these updates in new territories, and the research firm is constantly releasing free AI-focused features for existing Pixel phones and other devices, such as its Nest or Pixel Bud ranges (through its feature release schedule or simply in random way). Google’s work in artificial intelligence always offers this advantage to its devices.
Of course, you can experience the benefits of these updates on non-Pixel phones. But not all devices, including Apple’s iPhones, will have assistant-enabled calling features. Implementation can be slow on other Android devices as well.
Google’s Live Subtitles feature, for example, which translates voices to text and now works for phone calls, is only available on Pixel phones and “select Android phones,” including some Samsung phones. In short, if you want guaranteed access for everyone to the creations of Google’s crazy professors – and you want them right away – you’ll need to buy a Pixel.
That’s why I’m again trying to get back to a Pixel phone after being mesmerized by Samsung’s Galaxy Z Fold 2 for the past couple of weeks. The Korean company’s foldable phone is brilliant in many ways. Instant access to a large 7.6-inch display helped me rediscover the love of mobile games and video content. But if I have to choose between making up my time thanks to Google’s inventions or lazily losing it on YouTube, I’ll take the former.
Do you have a suggestion, thoughts, or something to complain about? Let me know.