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Sony apologizes for PS5 pre-order mess, promises more stock in “coming days”



Sony apologized for the fact that PS5 pre-orders are a bit complicated. “Let’s be honest: PS5 pre-orders could have been a lot easier,” Sony says from the official PlayStation Twitter account. “We really apologize for that.” Pre-orders for the new PS5 console began Wednesday, a day earlier than Sony said retailers would be accepting orders. This led to a rush when Walmart and others started randomly opening their PS5 pre-order slots. Some pre-orders even disappeared after about a minute.

Sony now says it will release more PS5 consoles for pre-order “in the next few days,”

; promising retailers will share more details. It is unclear if these pre-orders will be delivered on launch day and Sony also promises that “more PS5s will be available later this year”.

Amazon also began alerting customers yesterday that some of its PS5 pre-orders may arrive after launch day, most likely because the retailer doesn’t know exactly how many units it will receive.

The chaotic pre-order situation began a few weeks after Sony began an invitation registration for PS5 pre-orders that seemed to avoid the messy situation we saw unfolding this week. Even Eric Lempel, PlayStation’s global marketing manager, had already promised “it’s safe, we’ll let you know when the pre-orders are made. It won’t happen with a minute’s notice.” Sony tweeted Wednesday that pre-orders were starting on Thursday, and then two. hours later Walmart kicked off PS5 pre-orders.

We’ll be sharing PS5 pre-order details as soon as we get them from retailers, but if you’re interested in ordering Sony’s next-gen console, we’ve gathered PS5 links from all US retailers right here.




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